Is the cost of shipping medications included in my membership fees?
Yes! You will receive free shipping on all medications filled by one of our partnering e-pharmacies.
Do you ship to PO Boxes?
Unfortunately, we do not ship to PO Boxes. Please provide a physical address for shipping.
Will my medication arrive cold?
For medications that require refrigeration, we use cold-shipping methods with two-day or overnight shipping. It’s okay if the medication arrives warm; just refrigerate it as soon as you can.
How long does it take for my order to ship?
Orders are typically processed and shipped within 7 business days after your prescription is approved. You will receive a notification once your order is shipped.
Which carriers do you use for shipping?
We primarily use UPS and USPS for shipping our products. You will receive a tracking number once your order is on its way.
Suggested changes OR replace with new article "Handling Your Medication: Storage, Returns, and Support"
Questions About Pre-Order Shipping