Shipping and Pharmacy
Get details on how your prescriptions are prepared and delivered. Understand Eden’s prescription process, including compounding, shipping times, and tracking options. This section helps you know when and how to expect your medication, so you’re always informed and prepared.
- When Can I Expect My Medication to Be Shipped?
- What Should I Do If My Order Is Delayed?
- Is it safe to use medication that arrived warm or with leaked refrigerant?
- Can I choose a different compounding pharmacy, and could there be an issue with the amount of semaglutide in my medication?
- How Can I Check the Status of My Package, and What Should I Do if There Are Delivery Issues?
- How Can I Check the Status of My Prescription to See if It’s Ordered or Shipped?
- How Does Eden Handle Medication Delivery?
- How Long Does It Take for an Order to Process Before It Is Shipped?
- How Long Do Pharmacies Take to Process Orders, and What Should I Do if My Order Has Been "In Process" for a While?
- What Are the Next Steps After Completing My Order?
- What Does Compounded Mean?
- What Happens to My Prescription After It’s Written?
- What should I do if my order was not delivered on time?
- What should I do if my shipment was initiated but never left the pharmacy?
- Managing Your Order: Placing, Modifying, and Receiving Medications