If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.
If you're a current member and need support
Contact us directly through your Eden member portal for the quickest response.
-
Log into your Eden Member Portal
-
Navigate to the bottom of the page
- Click on @Support for help with your account, orders, shipping, or billing
- Click on @Doctor for help with your treatment
- Type your message and select the Green Arrow to send
If you're not an Eden member yet but have questions
Submit a request through this form: Contact Us
For general questions and information
You can find answers to most commonly asked questions in the Eden Help Center.
Eden's Contact Information
Please note that we're currently available between 9 AM and 9 PM Eastern Monday through Fridays, excluding major holidays.
-
Email: care@tryeden.com
-
Phone: (302) 204-2197
-
Hours: 9 AM - 9 PM Eastern