How to Update Your Payment Method
Keeping your billing information current helps prevent interruptions to future treatment payments. Update payment details only in the secure Eden Member Portal.
Protect your payment information
Never send your full card number, CVV, password, or one-time security code to Eden through chat, email, or a support ticket. Eden support can explain the portal steps but should not collect those details.
Step-by-step instructions
- Sign in: Open the Eden Member Portal.
- Open account settings: Select your avatar or profile icon in the upper-right corner.
- Manage your account: Select Manage Account.
- Open Billing & Shipping: Select the Billing & Shipping tab.
- Edit the payment method: Select the pencil icon next to the payment method you want to update.
- Save: Enter the new payment details in the secure portal and save your changes.
After saving, confirm that the updated payment method appears in your account. If the portal shows an error or the change does not appear, contact the Eden Care Team without including complete payment credentials.